Privacy Policy

We value our customers and respect concerns you have regarding privacy. This Privacy Policy describes the types of personal information we collect on this site and in other ways discussed below, as well as how we can use this information and with whom we may share it. The notice also describes how we protect the security of personal information. We may make changes to this policy occasionally, and we will post updated versions of our policy on this webpage.

INFORMATION WE COLLECT

Individuals may choose to provide personal information (such as name, contact details and payment information) through this website.

Information You Give Us: We receive, store and process personal information you provide to us when you purchase/subscribe or use the BeyondRoots website, set up a BeyondRoots account, enter information on our website, communicate with us over phone, email or otherwise, use our applications on mobile or connected devices, take our surveys, participate in any promotion or giveaway, interact with our social media presence, or in any other way.
- Examples: This includes without limitation your name, shipping, billing, and/or business addresses; location information; phone number; email address; username and password information; credit or other payment card information; gender; date of birth; and survey response data.
Information Provided Automatically: Whenever you interact with our website, we automatically receive and store certain types of information. For example, like many Web sites, we use "cookies," and “web beacons” to obtain certain types of information when your Web browser accesses beyondroots.co. We collect items such as the IP address of the device you use to connect to the Internet and the pages accessed. We may also track certain information about the identity of the web site you visited immediately before coming to our site. We do not otherwise track any information about your use of other websites. By collecting this information, we learn how to best tailor our website to our visitors and understand what products and services you might prefer. We work with service providers that help us track, collect, and analyze this information.
Information From Our Partners: We may receive information about you from other sources, including from our partners, our affiliates, third-party vendors, services. We may also collect information that you publicly post on our social media pages, such as our Facebook® and Instagram®. Where permitted by law, we combine this information received from other sources, including from social media websites, with information you give us and information that we collect automatically about you.
Children’s Privacy: BeyondRoots does not knowingly collect or solicit any information from anyone under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from a child under 13, please contact us at hello@beyondroots.co.

HOW WE PROTECT PERSONAL INFORMATION

Protecting your information is a priority. We will take reasonable steps to protect the security and integrity of all Personal Information provided to us, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our customer service team operates over a private, secure network.

We use Secure Sockets Layer ("SSL") technology to protect the transmission over the Internet of your payment card data. You can check the security of your connection by looking at the URL line of your browser. When accessing a secure site, the first characters of the site address change from "http" to "https." If you are using a web browser or firewall that does not permit communications through secure sites, you will not be able to make purchases on our site.

However, due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our system or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. No transmission of data over the Internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private communications unlawfully.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. You consent to our use of e-mail as a means of such notification.

HOW WE USE THE INFORMATION WE COLLECT

We do not sell or otherwise disclose personal information about our customers, except as described here. We may share the personal information you provide to us with our affiliates and joint venture partners for the purposes described in this Privacy Notice.

We use the information we collect for various purposes, including:

To process and fulfill your purchase transactions or returns
To verify your identity
To communicate with you about your orders or any inquiries you may have submitted, including order status updates
To tell you about new products, services and promotions, including if you started a transaction with us and provided your information, but did not finalize your order; additionally, we may correspond with you regarding products, services, companies, surveys, promotions, contests and events, sponsored by us or others, which we think would be of interest to you
To administer contests, promotions, events, surveys, or other features
To service and manage your account, or contact you about your account
To identify your product and service preferences; to improve our merchandise selections, advertising, customer service, and overall shopping experience
To assist us in taking data security precautions and to engage in fraud prevention, detection, and remediation
To communicate with you by email, postal mail, telephone, text message, or other means
Comply with applicable international, federal, state, provincial/territorial and local laws, directives, rules, regulations, and ordinances; civil, criminal or regulatory investigations; or other legal requirements, such as court orders.

Service Providers: We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with direct marketing and data collection; (d) provide us data storage and analysis; (e) provide fraud prevention; (f) provide customer service; (g) administer surveys, contests or sweepstakes; (h) help us fulfill orders; and (i) other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them and to use the information only to perform their obligations in the agreements

Co-Sponsored Contests, Sweepstakes and Offerings: Some of our contests, sweepstakes and other offerings that we may make available on or through our website or third party provider may be co-sponsored by another company. In those situations, the information we obtain from you in connection with such contests, sweepstakes or offering may be shared with our co-sponsor, unless you instruct us not to by following the instructions in the Right to Opt Out section. In those situations, our co-sponsors will have the right to use your information for their own purposes, in accordance with their own policies. We are not responsible for how our co-sponsors may use your information.

Aggregate Statistics: We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, the beyondroots.co website or marketing vehicles (such as email) to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user. Aggregate information is non-personally identifiable/anonymous information about you, such as age, gender, types of products purchased, pages you access most frequently or search terms you enter. Aggregate information is used in a collective manner, and no single person can be identified by that compiled information.

Business Transfer: We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless the customer consents otherwise). Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Notice. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

California Residents

If you are a California resident, you may ask us to refrain from sharing your information with certain of our affiliates and other third parties for their marketing purposes.

Your Rights Under Data Protection Law

You have various rights under data protection law in connection with our processing of your personal data. For example, you have the right to request a copy of your personal data that we hold and to request that we correct any errors in the personal data that we hold. These rights are subject to certain exceptions and exemptions. You have the following rights under data protection law:

Right to Access Your Personal Data - You have the right to request a copy of the personal data that we hold about you, together with other information about our processing of that personal data.
Right to Rectification – You have the right to request that any inaccurate data that is held about you is corrected, or if we have incomplete information you may request that we update the information so that it is complete.
Right to Erasure – You have the right to request us to delete personal data that we hold about you. This is sometimes referred to as the right to be forgotten.
Right to Restriction of Processing or to Object to Processing – You have the right to request that we no longer process your personal data for particular purposes, or to object to our processing of your personal data for particular purposes.
Right to Data Portability – You have the right to request us to provide you, or a third party, with a copy of your personal data in a structured, commonly used machine-readable format.